Introduction
The catalog presents designs in a number of categories. The visitor orders a design either by searching or scrolling the catalog. The design can be produced in a number of ways. The resulting design can be evaluated with respect to usability. These evaluations can then be used to improve the design in question, or even be used for the complete catalog. Users will always be looking for designs that are not in the catalog. They can make their wishes known to the designers, who are then able to translate these visual representations into a tactile image. The TactileView design program enables designers to add these new designs to the catalog.
Selection
Design production
In the catalog, each design has a link 'Production of this design’, whereby a tactile image can be ordered.
The blind or visually impaired visitor can select an image using the key words in the titles, labels or design description, or simply by scrolling through the catalog. All (sighted) visitors are asked to add to the existing design descriptions, thereby enriching them. By clicking on the design image, a text box appears in which also a different language version of the title and the labels can be created.
Enter your customer code
The customer code determines which customer has placed an order. In the case of production orders, both the customer and the producer receive an order confirmation by email.
Register as a new customer
Customer data can be entered directly on the website using the registration procedure. Customers can choose whether or not they will use their own printer for production. If the customer does not have a printer then the data can be forwarded to one of the organizations who are registered as producer of tactile products in the TactileView network. The producer accepts the customer’s order. All the relevant customer information and codes is sent by e-mail.
View the e-mail demonstration
In order to demonstrate how simply the design production process works, we have added a demo to the website which demonstrates the three 'TactileView My-printer’ options. If the visitor orders a design, they receive an e-mail with an overview of their order. These designs cannot however be printed and will not be sent.
Produceren
De meest eenvoudige manier om een reliëf product te produceren, gelet op de beschikbaarheid van een printer, de kosten en de ontwerp inspanning is:
- Afdrukken op een eigen (braille) printer;
- Afdrukken op een printer voor gezamenlijk gebruik (revalidatie- of onderwijsorganisaties);
- Bestellen en laten toezenden per post door een producent van reliëf producten (leveringsvoorwaarden);
- Het ontwerp (laten) creëren en vervolgens produceren op een van de hierboven beschreven manieren;
Productie met het softwareprogramma 'TactileView My-Printer’
Het softwareprogramma 'TactileView My-Printer’ kan gebruikt worden voor privé/individuele of bedrijfsmatige/collectieve productie. De software wordt geïnstalleerd op een computer en geconfigureerd voor de aanwezige afdruk middelen (braille en/of swellpaper). Voor het afdrukken heeft de software een printer-identificatiecode nodig die gebruikt wordt om contact te maken met de TactileView website voor het opvragen van de juiste printbestanden. In de stand 'automatisch’ controleert de software op de achtergrond, of er opdrachten zijn en verwerkt deze automatisch. Als het softwareprogramma TactileView My-Printer is gearrangeerd voor gebruik door meerdere klanten (Semi Public of Public) wordt de informatie over de te verzenden reliëf producten (afleverinformatie) bijgevoegd voor de producent. Een gemakkelijke logistieke afhandeling is daardoor mogelijk.
Het softwareprogramma 'TactileView My-Printer’ om te produceren kan via de website worden besteld.
Production
The easiest way of producing a tactile image is, given the availability of a printer, the costs and the design effort:
- Print the tactile design on your own (braille) printer;
- Print the tactile design on a shared third party printer (rehabilitation nor educational institutes)
- Order directly from one of the tactile design production organizations (the design will be sent by mail, (accordingly their terms and conditions)
- Create or have a design created and produced by one of the above methods.
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Production with the software program 'TactileView My-Printer’
The software program 'TactileView My-Printer’ can be used individually or collectively by individuals and companies. The software has to be installed on a computer that is correctly configured for the specialized printers (braille and/or swell paper). The software needs the printer identification code to be able to contact the TactileView website and be fed with the correct printer data for the design selected. When the software has been set to automatic, this is a background process and the orders are processed automatically. If the software program TactileView My-Printer has been arranged for use by greater numbers of customers (Semi Public or Public), the data necessary for production and the delivery of the design is made available to the production organization, resulting in a simple logistical process.
Arrangement for the production software
There are three ways to arrange the My-printer software:
- 1. TactileView My-Printer Private : 'Producing on my printer’.
Your own printer is enrolled and authorized by TactileView for production from the catalog. The printer is then licensed for 12 months.
- 2. TactileView My-Printer Semi Public : 'Production on our shared printer’
The printer registered with TactileView can be shared by users. The owner or manager can produce customer codes for staff. These can then order from the catalog directly (without having to use special software) and print their designs on the shared printer. Design distribution can be handled internally.
- 3. TactileView My-Printer Public : 'Order at TactileView'
Organizations who, as one of their aims, provide informational services for the blind and the visually impaired, for example libraries providing special reading facilities, can use the My-Printer program to provide a public service for ordering Tactile products.
A catalog visitor without a printer can place their order via TactileView and receive a (once off) customer code. The tactile design will then be delivered by post. The price, payment terms and other conditions are determined by the production organization. TactileView is not acting as a production organization.
Evaluation
Comments on the designs
The website visitor can add comments to each design in the catalog by selecting the link 'Evaluation’. These comments can be read by the catalog manager and the designer. This feedback can be used to improve the design’s quality. Comments can be about any aspect of the design, and are preferentially written in English.
I must see this!
The catalog will not always have a design available that a specific visitor wants to see. The visitor can then request a tailor made design by selecting the link 'I must see this’ Designers can refer to these requests and provide a solution. If a design is added to the catalog with the correct category and subject designation, the original requestor can be notified.
Creation
If a specific design is not available in the catalog, then this can be created using the TactileViewdesign program. Designers can create new designs, categorize them and add them to the catalog for use by all visitors
Teleprinting
The production process is always managed by the TactileView website. The 'TactileView Design Program’ sends a teleprint code together with the design to be printed.
All active versions of the print software 'TactileView My-Printer’ are in contact with the TactileView website. The teleprint code determines where the production occurs and for whom the design has to be produced.
The designs can be printed on a private owned printer (1) or is printed on a shared printer within an organization (2) or is produced by a production organization (3) as a general public service.
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